Last Updated: February 23, 2026

1. Acceptance of Terms

By accessing or purchasing from Petzago, you agree to comply with these Terms of Use.


2. Product Information

We strive to provide accurate descriptions and pricing. However, we reserve the right to:

  • Correct errors
  • Update prices
  • Cancel orders due to incorrect pricing

3. Orders

We reserve the right to refuse or cancel orders if:

  • Fraud is suspected
  • Payment is not verified
  • Items are unavailable

4. Delivery

We currently deliver within Metro Manila (NCR). Delivery times may vary depending on location and courier availability.

Delays caused by courier services or force majeure events are beyond our control.


5. Limitation of Liability

Petzago shall not be liable for:

  • Misuse of products
  • Allergic reactions
  • Improper use of grooming or cleaning tools

Customers are responsible for ensuring products are appropriate for their pets.


6. Intellectual Property

All content on this website — including logo, text, and images — is the property of Petzago and may not be copied or reproduced without permission.


7. Governing Law

These Terms shall be governed by the laws of the Republic of the Philippines.